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Teochew Kueh value your privacy. As such, we collect and use personal information only as needed to deliver our products, services, websites and mobile applications, and to communicate with you about the same, or as you have requested (collectively, our “Services”). Your personal information includes information such as:
- Name
- Address
- Telephone number
- Email address
- Billing and payment information
Our Privacy Policy not only explains how and why we use your personal information that we collect, but also how you can access, update or otherwise take control of your personal information.
What information we collect, how we collect it, and why
Much of what you likely consider personal information is collected directly from you when you:
- create an account or purchase any of our Services (ex: billing information, including name, address, credit card number)
- complete contact forms or request newsletters or other information from us (ex: email)
How we utilize information
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with.
We collect various information relating to your purchase, use and/or interactions with our Services. We utilize this information to:
1) Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications).
2)Diagnose problems with and identify any security and compliance risks, errors, or needed enhancements to the Services
3)Detect and prevent fraud and abuse of our Services and system.
Sharing with trusted third parties:
We may share your personal information with affiliated companies with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
1) Processing credit card payments
2) Serving advertisements (more on this topic below)
3) Conducting contests or surveys
4) Performing analysis of our Services and customers demographics
5) Communicating with you, such as by way of email or survey delivery
6) Customer relationship management
7) Security, risk management and compliance
These third parties (and any subcontractors they may be permitted to use) have agreed not to share, use or retain your personal information for any purpose other than as necessary for the provision of Services.
We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed to contact you based on legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include: Email Text (SMS) messages Telephone calls Messenger applications (e.g. WhatsApp, etc.) Automated phone calls or text messages. You may also update your subscription preferences with respect to receiving communications from us and/or our partners by signing into your account and visiting your “Account Settings” page.